Workplace Coordinator

About the role

We need someone who is proactive and confident in their own ability, with an eye for detail. Someone who expects the unexpected and will have the ability to have fun in this fast-paced environment.The work we do can be challenging, but that’s why we enjoy it so much. The ideal candidate isn’t a bystander. They are curious and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs, knowing that their own success comes when the team succeeds.

What You'll be doing 

• Deliver a continuously exceptional workplace experience (including office presentation and F&B provision) to the office
• Point of contact for Workplace Experience & services - proactively raising, and resolving issues through an online ticketing system and communicate status updates effectively
• Envisage, enable and execute Employee engagement programs, similar but not limited to events, programs and new experiences 
• Vendor management, including but not limited to service providers, building management / landlord teams and external vendor partners 
• Assist with deliveries / shipments related activities to and from the office 
• Be part of the response team for emergency situations ranging from 
• equipment failures to health and safety incidents and evacuations. 
• Inspect facilities to ensure local and national regulatory compliance 
• Be flexible in taking on other duties required by the Regional Workplace 
• Services Manager, including support for EMEA offices with project initiatives, service desk reporting and information pages. 
• As part of a global Workplace Experience team – share knowledge and learnings regularly. 
  
  

We're Excited if you have

• 3 to 5 years plus experience in a similar role, managing workplace experience, hospitality, events and facilities. 
• Prior experience creating & executing workplace / employee experience programs. 
• Confident individual, with an ability to take on action items forward, right from day one. 
• Ability to multi-task and quickly assess situations to determine required action and/or response. 
• Efficient team spirit that engages, supports, and encourages colleagues and drives toward a cooperative, cohesive team dynamic. 
• Highly self-motivated, persistent, dependable, and self-sufficient. 
• Outstanding communication skills with excellent spoken and written English, ensuring accurate information is conveyed, relevant to the audience. 
• Strong networking skills, building robust relationships throughout the organisation and across vendors. 
• Proficiency and efficiency across Microsoft Office applications including SharePoint, Confluence and Jira experience preferred. 
  

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