UX Product Designer

About The Team 

Our talented and diverse UX team delights users one design at a time, while building and enhancing a UX culture within Roku that nurtures our ongoing enrichment and elevates the UX maturity across the company and the industry.   

We believe that great user experiences come from people who have the vision to see the big picture on the macro side while still maintaining incredible attention to detail on the micro side. More than the ability to keep the vision while managing the minutiae, we need someone who can play three-dimensional chess on the axes of what our customers need and what our world-class engineers can produce while keeping things as elegantly easy as possible.  

About The Role

Roku is looking for a talented, well-rounded Product Designer who can create useful and easy-to-use streaming experiences. For this role, we need an interaction designer with experience on consumer-facing products. This person is both a thinker and a maker - someone that is comfortable with thinking about customer value while still maintaining a command of design details. We want someone who is fluent whether speaking with designers, product managers, or engineers, with a track record of driving concepts all the way to launch.

This person is focused on design excellence and is thoughtful about delivering design solutions that create engagement. The ideal candidate will have a track record of creating impactful experiences in the streaming industry. This person must be an independent operator, able to push projects forward on their own, while still proactively seeking stakeholder feedback and approvals. They should be pragmatic and guided by UX principles and frameworks for building robust and functional products. The candidate should demonstrate confidence in their approach while carefully assessing tradeoffs to make informed decisions. The ability to work effectively in a fast-paced environment, remain flexible, and manage through change, while being comfortable with ambiguity, is essential.

What You’ll Be Doing

• Explore design directions, analysing the pros and cons of each, to arrive at creative, thoughtful design solutions
• Communicate the user experience at various stages of the design process with wireframes, flow diagrams, mockups, specs, and/or lightweight prototypes
• Provide and receive feedback in regular design critiques with peers, cross-functionals in the core team of the projects, and leadership
• Balance qualitative and quantitative data to make user-centered design decisions
• Analyze and document interaction models and detailed case logic
• Partner with product managers, engineers, and cross-functional stakeholders to understand requirements and build unique experiences that inform, entertain, and delight our customers
• Contribute at every step of the product life-cycle from general product discovery, research, ideation, and AB tests
• Partner with User Researchers to determine and execute the ideal research method to gather customer insights or evaluate designs
• Drive changes, refinements, and improvements to the user experience
• Operate independently with self-motivation, taking initiative and driving projects to completion without extensive guidance
• Facilitate quick and effective decision-making, ensuring efficient progress and alignment within the team

We’re Excited If You Have

• Relevant experience in Interaction Design
• Proficiency in Figma, both design and prototyping
• A passion for the end-to-end user experience
• Good analytical skills for thinking through complex interaction paths and use cases
• A technical or analytical educational background
• Familiarity with the streaming TV experience and TV UI design
• Experience collaborating with teams of designers, researchers, product managers, and engineers throughout the design process and creating artifacts to document the design and user experience
• Excellent communication, facilitation, presentation, interpersonal, and analytical skills
• Excellent problem-solving skills and relentless attention to detail
• Ability to operate effectively in a dynamic and self-managing environment
• Confidence in decision-making while carefully evaluating tradeoffs
• Flexibility and adaptability in navigating through change and ambiguity
• Experience working within an established Design System as well as evolving it’s established patterns

#LI-AM3