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UX Interaction Designer - Tools

User Experience | Cambridge | ID: 10072

UX Interaction Designer - Tools

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About The Team
The tools UX team designs and delivers solutions for a diverse set of internal and external tools that support various critical business functions. We work with multiple product, engineering and stakeholder teams across the design lifecycle – from early discovery to implementation.

About The Role
We’re looking for a UX Interaction Designer to help craft the experience of our web-based tools. This will involve creating new products/features or evolving existing ones for enterprise and content management tools that are used by internal and external users. Outstanding user experiences come from people who have the vision to see the big picture while maintaining an incredible attention to detail. In this role, you will partner with product managers, work closely with engineering teams and internalize business goals – melding them together to design and deliver great products.

What You’ll Be Doing

Design innovative, intuitive solutions for new features and enhancements across a variety of tools used by Roku’s internal and external users
Gather requirements and create user-centered experience flows, including the cross-pollination of ideas with different teams within Roku
In partnership with experienced researchers, conduct user research, analyze the data and present findings in a clear & actionable manner
Build flexible and scalable products/features that our partners can use to maximize their experience on the Roku platform
Work closely with Product Managers to identify the problems, business goals, and user outcomes that your designs will address
Utilize user journeys to help guide and frame your design approaches
Collaborate closely with the development team throughout the lifecycle of the product/feature
Plan and execute formal presentations to Directors and Executives in design reviews
Own your designs and communicate effectively, articulating your design decisions to colleagues from diverse disciplines
Give and receive feedback in regular design critiques with your peers

We’re excited if you have

Experience in UX and the ability to work independently with a product team
Experience as an interaction designer on enterprise or B2B products. Even better if you’ve designed for content pipeline management systems
Have shipped multiple products/features, and can discuss your specific contributions in a compelling way
Portfolio highlighting projects demonstrating user-centered design solutions with measurable outcomes (include online portfolio link with resume)
Ability to thrive in an ambiguous environment, and to embrace opportunities to rapidly iterate on design
A passion for innovation and problem solving
Hands-on experience working with User Researchers (or conducting User Research yourself) and utilizing the results of that research to shape your designs
Endless empathy for the user
Proficiency in UX Design tools such as Figma (or similar) to create user interfaces
Degree in Design, Computer Science, Human-Computer Interaction, or a related field. Master’s degree preferred

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Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. 

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. 

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

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