Technical/UX Writer - API documentation

User Experience | Boston | ID: 10176 

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Technical/UX Writer - API documentation

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Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

 

About the Team

At Roku, our Ads Manager product team is building the interface and services to help democratize connected TV advertising for businesses of all sizes. The product team works cross-functionality to understand user needs and market opportunities, collaborates on a thoughtful go-to-market plan to drive the success of the latest features, analyzes data, and works hand-in-hand across multiple engineering and UX teams. The team goal is to grow platform adoption, scale customer success, and make it easy for nearly anyone to grow their business through the biggest screen in the house.

 

About the role

We're seeking a skilled Technical/UX Writer to join our Roku Ads Manager team, focusing on in-platform copywriting, public-facing API documentation, and help center content. This role supports highly strategic and data-driven product, engineering, and UX teams. You'll collaborate closely to ensure clear and intuitive user experiences for advertisers, API partners, and internal users, contributing to the success of our growing advertising platform.

 

What you’ll be doing

  • Partner with UX Designers on their projects to provide clear and precise user-centered copy for their designs
  • Create clear technical API documentation for development partners, collaborating with Product and Engineering
  • Write clear, concise, and user-friendly copy, including UI text, microcopy, notifications, error messages, and onboarding flows
  • Devise content strategies that give users intuitive, familiar patterns of instructions, labels, and messaging within UX designs across multiple partner tools
  • Collaborate with other UX Writers to maintain consistency across all user touchpoints
  • Work with strong User Researchers to determine and execute the ideal research methodology to evaluate and improve your copy
  • Own your work and communicate effectively, articulating your decisions to colleagues from diverse disciplines
  • Drive projects forward, proactively addressing roadblocks in order to prioritize team progress

 

We’re excited if you have

  • An ability to explain complex technical concepts in a clear and easy-to-understand manner
  • Experience as a UX Writer on multiple shipped software products, and the ability to discuss your specific contributions in a compelling way
  • Experience collaborating with UX, Product Managers, and management to write and refine copy through rapid iterations, meeting the goals of both users and the business
  • A passion for finding just the right words, communicated at just the right time, to help users succeed in their tasks
  • An ability to manage multiple projects and competing priorities while ensuring that work fits within an effective overall communication framework
  • Endless empathy for the user and a desire to advocate relentlessly for them
  • 3+ years’ experience and the ability to work independently with the Product and UX teams

 

#LI-SB5

 

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

 

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. 

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. 

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms.

Thanks for considering a role at Roku. Take a moment to complete the form below. We ask that you remove any photos from your resume or CV before submitting your application. 

Additionally, providing false, misleading, or inaccurate information or responses will void this application and disqualify you from consideration. If employed by Roku, it will result in the immediate termination of employment regardless of when Roku discovers misleading or inaccurate information.

 

Application

Additional questions (US)

Accommodations

Roku complies with federal and state disability laws and it is our policy to provide reasonable accommodations to qualified individuals, including applicants and employees, with disabilities unless the accommodation will impose an undue hardship. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to People@Roku.com.

Roku considers qualified applicants regardless of criminal histories, consistent with legal requirements.

Anti-Discrimination Notice

Roku is proud to be an Equal Opportunity employer. It is the Company’s policy to provide equal opportunity to all individuals seeking employment without regards to race, color, religion, religious creed, national origin, age, sex, marital status, ancestry, physical or mental disability, military or veteran status, gender, gender identity, gender expression, sexual orientation, medical condition, genetic information, or any other protected category under federal, state, or local law. Roku also prohibits harassment or discrimination of applicants based on any of the above-listed protected categories. This policy covers all aspects of employment, including but not limited to, recruitment, selection, training, promotion, transfer, compensation, demotion, and termination of employment.

 

Voluntary Invitation to Self-Identify

This is not required to submit your application.

Completion of the form is entirely voluntary, and refusal to provide the information will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable local, state, and federal law, executive orders, and regulations.

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Thank you for applying for a role at Roku! We appreciate your interest in joining our team. We have received your application and will review it thoroughly.

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By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms. If you do not wish to receive any communications from Roku regarding similar roles in the future, you may unsubscribe at any time.

Thank you for your interest in joining our talent community at Roku! We appreciate your time and effort in submitting your contact information. We'll keep you updated on future opportunities that match your skills and experience.

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