Sr. Business Systems Analyst

About the team: 

The Core Payments team under Commerce, Pay and Care organization has played an interictal part in Roku’s hyper-growth in online subscriptions through the deployment of an in-streaming, on-TV purchase experience. Core Payments supports multiple teams across Roku, across multiple consumer surfaces, including TV, web, mobile, and advertising.  These parallel teams have built unique approaches for selling access to digital content Subscription Video on Demand/Transactional Video on Demand (SVOD/TVOD), company branded devices, and shoppable on-device ads.   

About the Role 

As Roku Pay’s Sr. Business Systems Analyst, you will be responsible for defining business intelligence requirements for individual subject areas; You will design, develop, build, and test controls & financial reporting for external & internal stakeholders. You will work cross-functionally to collect data, infer trends from a variety of data sources and deliver interpretation to make recommendations to executives. You will help Roku Pay launch new functionality and markets, adapting to requirements and monitoring our systems for accuracy and efficiency.  

Ideal Candidate: 

• Thrives in a fast-paced culture that values strategic communication, teamwork, and results 

• Self-motivated, detail-oriented individual with an eye for automation, process improvement and problem solving 

• Has strong analytical, organizational, and problem-solving skills as well as the ability to communicate and work with executive management 

• Possess understanding of financial concepts & accounting principles and has experience automating financial processes 

• Experience with incident management, escalating issues and working with multiple teams towards short-term & long-term resolution 

Responsibilities: 

• Build deep contextual and domain knowledge, identify reporting needs & gaps and support ad-hoc needs of the business  

• Partner with other teams on cross-functional projects to develop process efficiencies 

• Work on continuously enhancing reconciliation models and help improve accuracy 

• Design & develop comprehensive, consistent & accurate financial reports that comply with regulatory requirements and internal policies 

• Conduct research, gather data, and perform analysis to identify solutions and work with cross-functional teams to implement solution 

• Escalate issues to senior management or appropriate teams when necessary. The analyst should have the ability to communicate effectively with stakeholders and provide timely updates on issue resolution 

• Perform quantitative analysis, including interpreting large, structured data and formulate recommendations 

• Work with our Product, Platform, Partnerships, and Finance teams to develop Roku Pay’s global payments strategy 
   

Required: 

• BA/BS degree or equivalent and 6+ years of relevant experience in Business Intelligence / Analytics, Finance, Payments 

• Proficient in extracting and processing data using Advanced SQL and possess scripting skills (Python preferred) to automate manual work 

• Hands on experience with data analysis and providing useful insights 

• Experience working with variety of databases and large data sets  

• Experience building visualizations and dashboards using Looker/Tableau or similar  

• Experience with version control & tools such as Git/Gitlab, Jupyter Notebook, etc  

• Detail-oriented and must have the analytical skills for solving unstructured problems 

• Excellent oral/written communication and presentation skills, including an ability to effectively communicate with both internal and external stakeholders 

• Ability to work effectively and multi-task in an ambiguous, high-volume environment   

Preferred:

• Experience in Payments 

• Experience in Escalations & Financial Reconciliation 

• Experience building reporting for external customers / partners and acting as a single point of contact for inquiries

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