Senior UX Product Designer, Subscriptions

User Experience | San Jose | ID: 10059 

     View more jobs

Senior UX Product Designer, Subscriptions

Add to favorites Favorited View favorites

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

 

About the Team

We believe that great user experiences come from people who have the vision to see the big picture while still maintaining an incredible attention to detail. The User Experience team at Roku is comprised of UX designers, researchers, and writers working collaboratively with our world-class Product and Engineering teams to meet customer needs for a Roku experience that delivers simplicity and delight.

 

About the Role

Roku is looking for an experienced UX Product Designer with strong interaction design skills to lead the design of subscription flows on TV, web, and mobile web for streaming services on the Roku platform. This work will include elements such as subscription bundles, add-ons, deals, and earning and applying Roku credit.

We know your time is valuable, so we love being transparent about our hiring processes.

For this Interaction Design role, we’ll start with a call from your dedicated Roku recruiter. Then you’ll have a follow-up call with the Hiring Manager (Director of UX Design). After that, we’ll ask you to do a 35-minute portfolio presentation to a cross-functional, 4-person panel of designers, researchers, and product managers. In this presentation, we’ll want you to walk us through a couple of projects you’ve done that you’re especially proud of. You’ll tell us what your role was, what your process was, how it turned out, and what you learned from it – showing artifacts from your process along the way. Then you’ll have one-on-one meetings with the panel for follow-up questions and other conversations. Throughout the process, your Roku recruiter will be there for you every step of the way!

For California Only - The estimated annual base salary for this position is between $190,000 - $286,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

 

What You’ll be Doing

  • Work closely with Product Managers to identify the problems and business goals that your designs will address
  • Design features that help Roku users sign up for subscriptions services quickly and seamlessly, using consistent language and design patterns across platforms
  • Partner with experienced User Researchers to gain insight on user needs, and to determine and execute the ideal research methodology to evaluate your designs
  • Work with Product Managers, Marketing, and our Machine Learning experts to present the most relevant subscription offers to customers at the right time, and to test multiple variations of your design live to determine which produce the best user and business results
  • Collaborate with other Subscriptions-related UX Designers and a dedicated UX Writer to help acquire and retain subscribers
  • Own your designs and communicate effectively, articulating your design decisions to colleagues from diverse disciplines
  • Give and receive feedback in regular design critiques with your peers and in formal design reviews with UX management

 

We’re excited if you have

  • 6+ years of experience as a UX designer
  • Experience designing a variety of features that acquire and retain subscribers for a service
  • Experience designing for TV is a plus
  • A proven track record in interaction design, showing artifacts of the process that help support your design decisions, as well as the business results driven by those designs
  • Experience collaborating with product managers, developers, and management to refine design concepts through rapid iterations, meeting the goals of both users and the business
  • Hands-on experience working with User Researchers (or conducting User Research yourself) and utilizing the results of that research to shape your designs
  • A passion for getting the subtle details right when it comes to creating a high-performing, world-class experience
  • Endless empathy for the user
#LI-SB5

 

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

 

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. 

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. 

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms.

Thanks for considering a role at Roku. Take a moment to complete the form below. We ask that you remove any photos from your resume or CV before submitting your application. 

Additionally, providing false, misleading, or inaccurate information or responses will void this application and disqualify you from consideration. If employed by Roku, it will result in the immediate termination of employment regardless of when Roku discovers misleading or inaccurate information.

 

Application

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification


For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Roku’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Additional questions (US)

Accommodations

Roku complies with federal and state disability laws and it is our policy to provide reasonable accommodations to qualified individuals, including applicants and employees, with disabilities unless the accommodation will impose an undue hardship. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to People@Roku.com.

Roku considers qualified applicants regardless of criminal histories, consistent with legal requirements.

Anti-Discrimination Notice

Roku is proud to be an Equal Opportunity employer. It is the Company’s policy to provide equal opportunity to all individuals seeking employment without regards to race, color, religion, religious creed, national origin, age, sex, marital status, ancestry, physical or mental disability, military or veteran status, gender, gender identity, gender expression, sexual orientation, medical condition, genetic information, or any other protected category under federal, state, or local law. Roku also prohibits harassment or discrimination of applicants based on any of the above-listed protected categories. This policy covers all aspects of employment, including but not limited to, recruitment, selection, training, promotion, transfer, compensation, demotion, and termination of employment.

 

Voluntary Invitation to Self-Identify

This is not required to submit your application.

Completion of the form is entirely voluntary, and refusal to provide the information will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable local, state, and federal law, executive orders, and regulations.

Demographic Questions

Not You?

By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms. If you do not wish to receive any communications from Roku regarding similar roles in the future, you may unsubscribe at any time.

Thank you for applying for a role at Roku! We appreciate your interest in joining our team. We have received your application and will review it thoroughly.

Apply   View more jobs

Join our Talent Community

Not You?

By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms. If you do not wish to receive any communications from Roku regarding similar roles in the future, you may unsubscribe at any time.

Thank you for your interest in joining our talent community at Roku! We appreciate your time and effort in submitting your contact information. We'll keep you updated on future opportunities that match your skills and experience.

Related Jobs

Logistics Trade & Compliance Specialist Operations 2025-03-31T04:12:17.034Z 10187 Austin Texas United States Austin, Texas Operations Operations Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our missio... 10 Senior Professional - 15% / 85%
Logistics Retail Scheduler Operations 2025-03-31T04:10:44.361Z 10188 Austin Texas United States Austin, Texas Operations Operations Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our missio... 10 Senior Professional - 15% / 85%
Director, FP&A Finance 2025-03-31T04:09:23.822Z 09992 San Jose California United States San Jose, California Finance Finance Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our missio... 7 Director - 30% / 70%
Client Marketing Manager, Roku Ads Manager Advertising 2025-03-31T04:11:38.310Z 10190 New York New York United States New York Advertising Advertising Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our missio... 11 Professional - 10% / 90%
OMS Operations Analyst Advertising 2025-03-31T04:07:26.133Z 10061 New York New York United States New York Advertising 392 - Advertising Sales Operations Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our missio... 11 Professional - 10% / 90%
Merchandising Manager Marketing 2025-03-31T04:11:26.421Z 10169 Austin Texas United States Austin, Texas Marketing Marketing Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our missio... 11 Professional - 10% / 90%
Senior SEC Reporting Manager Finance 2025-03-31T04:12:29.010Z 10180 San Jose California United States San Jose, California Finance Finance Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our missio... 10 Senior Professional - 15% / 85%
FP&A Manager Finance 2025-03-31T04:12:30.401Z 10185 San Jose California United States San Jose, California Finance Finance Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our missio... 10 Senior Professional - 15% / 85%
Collage, Poster, Advertisement, Person
Person, Clothing, Apparel, Staircase, Handrail, Pants, Audience, Crowd, People
Office Building, Building, Architecture, Housing, Convention Center