Sales Operations Analyst

Sales | San Jose | ID: 10220 

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Sales Operations Analyst

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Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

 

About the role 

We’re looking for a self-starter to join our fast-paced environment to contribute to the sales operations team. This individual is responsible for supporting sales leadership through reporting, forecasting and trend analysis. This person is quantitatively driven, detail-oriented and possesses a high level of problem-solving expertise. This person is experienced in absorbing large amounts of data to identify insights and able to work cross functionally. This person will work closely with Sales, Sales Leadership, Finance & Accounting, Operations and Product Management to accomplish key company initiatives.   

For California Only - The estimated annual salary for this position is between $90,000 - $100,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing 

  • Manage streaming devices product line demand planning 
  • Conduct weekly/bi-weekly CPFR calls with our major retailers  
  • Create and maintain a rolling Sales plan by major accounts 
  • Conduct weekly and daily sales forecasts and account reviews to create reports and compare against objectives 
  • Monitor inventory levels, sales trends, and market conditions  
  • Conduct weekly meetings with the supply and order management team 
  • Preparing and presenting agreed-upon forecast to a variety of stakeholders 
  • Assist the Director of Business Planning and VP of Retail Strategy to develop short and long-term strategic plans, including the preparation of annual Business plans and budget 
  • Communicating status, risks, and opportunities regularly with extended stakeholder group 
  • Develop new reporting to help drive continuous improvement across the company 
  • Document and update business processes, roles & responsibilities, and work-link-flow (process mapping) 

We’re excited if you have 

  • Bachelor’s degree from a four-year college or university and at least two years’ experience in forecasting; or equivalent combination of education and experience 
  • Two years of experience across consumer electronics, e-commerce, retail, or digital media industries 
  • Expertise in Excel, PowerPoint, and NetSuite 
  • Hands on experience with visualization tools like Tableau or Looker 
  • Have a bias towards action in resolving issues and operate in a high-energy, fast-paced environment 
  • Be extremely data driven to solve problems and have a track record of driving results through continuous improvement 
  • Sales operations, data science/modeling experience or similar quantitative business responsibility for financial or operational performance highly desirable 
  • Familiarity with statistical modeling/forecasting 
  • Work effectively and collaboratively across departments and functions 
  • Experience working in and collaborating effectively in multi-site, virtual and cross-cultural context 

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

 

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. 

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. 

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms.

Thanks for considering a role at Roku. Take a moment to complete the form below. We ask that you remove any photos from your resume or CV before submitting your application. 

Additionally, providing false, misleading, or inaccurate information or responses will void this application and disqualify you from consideration. If employed by Roku, it will result in the immediate termination of employment regardless of when Roku discovers misleading or inaccurate information.

 

Application

Additional questions (US)

Accommodations

Roku complies with federal and state disability laws and it is our policy to provide reasonable accommodations to qualified individuals, including applicants and employees, with disabilities unless the accommodation will impose an undue hardship. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to People@Roku.com.

Roku considers qualified applicants regardless of criminal histories, consistent with legal requirements.

Anti-Discrimination Notice

Roku is proud to be an Equal Opportunity employer. It is the Company’s policy to provide equal opportunity to all individuals seeking employment without regards to race, color, religion, religious creed, national origin, age, sex, marital status, ancestry, physical or mental disability, military or veteran status, gender, gender identity, gender expression, sexual orientation, medical condition, genetic information, or any other protected category under federal, state, or local law. Roku also prohibits harassment or discrimination of applicants based on any of the above-listed protected categories. This policy covers all aspects of employment, including but not limited to, recruitment, selection, training, promotion, transfer, compensation, demotion, and termination of employment.

 

Voluntary Invitation to Self-Identify

This is not required to submit your application.

Completion of the form is entirely voluntary, and refusal to provide the information will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable local, state, and federal law, executive orders, and regulations.

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By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms. If you do not wish to receive any communications from Roku regarding similar roles in the future, you may unsubscribe at any time.

Thank you for applying for a role at Roku! We appreciate your interest in joining our team. We have received your application and will review it thoroughly.

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By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms. If you do not wish to receive any communications from Roku regarding similar roles in the future, you may unsubscribe at any time.

Thank you for your interest in joining our talent community at Roku! We appreciate your time and effort in submitting your contact information. We'll keep you updated on future opportunities that match your skills and experience.

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