Manager, Productivity Tools

 About The Team

Roku’s Enterprise Engineering team is responsible for developing the technology platforms on which we run our company while ensuring scalability to meet our rapid employee and business growth 

About The Role 

We are disrupting traditional methods of automating business workflows and applying an Engineering/API-driven design to scale efficiencies in Roku internal processes. Our goal is to simplify an inherently complex and rapidly growing landscape and empower our employees to make larger impact in their respective roles and areas.  

As a Senior Manager for Roku’s Productivity Apps team, you will manage third party systems and tools, end-user experience, and system integration plans. You will build intake and user feedback pipelines, with the goal of increasing our efficiency and productivity, and building scalable systems. This role is responsible for all aspects of corporate app infrastructure, development, and operations, including third-party applications, roadmap, and governance. If you are a self-starting techie who enjoys analyzing business needs, evaluating tools and technologies, building, and rolling out processes and systems, and providing support for these same tools, this is the perfect role for you. 

 What you’ll be doing 

• Lead a team of Systems Engineers to build and manage a connected ecosystem of corporate applications while ensuring governance, access controls and lifecycle management  
• Build change management processes, intake pipelines and roadmap building. 
• Coordinate vendors and outside technical support 
• Assist with training and development of team  
• Thorough knowledge of corporate apps, onboarding, deployment and operations 
• Develop and review operating procedures and creates technical documentation

We’re excited if you have 

• Experience in progressive responsibilities for testing, deploying, and supporting corporate technology at global organizations 
• Proven track record of rolling out and operating change management and user / customer facing support processes 
• Worked and managed projects with implementation partners and third-party vendors 
• Collaborated with cross-functional teams across the business including Engineering, IT, Communications, etc. 
• Acquired a BS in Computer Science, Information Systems, or another related technical field 
• 10+ years of hands-on experience in manager roles with people management experience 
• Excellent oral and written communication skills 
• Passion for productivity & collaboration applications! 
  
  

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