Head of Supply Chain Excellence
Operations | San Jose | ID: 10173
Head of Supply Chain Excellence
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
At Roku, you will be at the forefront of driving supply chain innovation in a dynamic and fast-growing company. You will have the opportunity to leverage cutting-edge technologies, shape global strategy, and make a significant impact on Roku’s operational success through analytics and innovation.
About the Role
Roku is seeking a strategic and innovative Head of Supply Chain Excellence to lead the transformation of our global supply chain operations. This role will focus on digitizing the supply chain, developing advanced capabilities like supply chain virtual twins, enhancing logistics and warehousing operations, and optimizing forecasting, demand planning, and cost management processes.
This is a critical role that will shape Roku’s supply chain strategy while leveraging analytics and data-driven insights to drive operational decisions. The ideal candidate will combine deep supply chain expertise with strategic thinking and a proven ability to lead large-scale transformation initiatives, as well as be willing to drive the detailed analysis required to frame a go-forward strategy and drive the execution of that strategy.
Experience at a top consulting firm is a strong plus, showcasing the ability to solve complex problems and drive innovative solutions. This role is reporting to the Head of Operations.
For California Only - The estimated annual base salary for this position is between $290,000 and $318,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you’ll be doing
Strategic Supply Chain Transformation
- Digitize Supply Chain Operations: Design and implement next-generation tools and technologies to create a fully digitized, data-driven supply chain
- Supply Chain Virtual Twins: Develop virtual models of the supply chain to simulate scenarios, optimize decisions, and improve end-to-end visibility and responsiveness
- ERP Integration: Lead enhancements and optimization of the ERP system to streamline supply chain processes and data accuracy
- Mapping and Visibility: Build comprehensive supply chain mapping for better visibility of suppliers, logistics, and risks
End-to-End Supply Chain Optimization
- Map and streamline procurement, manufacturing, warehousing, and distribution processes to ensure seamless operations
- Lead initiatives to improve inventory management, demand forecasting, and supply planning
- Optimize international and North American logistics networks for cost and efficiency
- Implement advanced forecasting models leveraging AI/ML tools to improve accuracy in demand planning and material management
- Optimize inventory planning to balance customer demand with cost and operational efficiency
- Lead cross-functional S&OP (Sales & Operations Planning) processes to align demand forecasts, capacity planning, and financial targets
Logistics and Warehousing Excellence
- Develop and implement strategies to improve inbound and outbound logistics while reducing transportation costs and lead times
- Oversee warehousing operations to ensure efficiency, inventory accuracy, and automation opportunities
- Leverage technology to enhance shipment tracking, route optimization, and real-time logistics visibility
Cost Optimization and Performance
- Drive cost reduction initiatives across the supply chain while maintaining service levels and quality standards
- Establish key performance indicators (KPIs) to measure and improve cost, efficiency, and service delivery
- Lead continuous improvement initiatives through lean and six sigma methodologies
Strategy and Analytics
- Shape Roku’s global supply chain strategy by leveraging advanced analytics and scenario-based modeling to drive strategic decisions
- Partner with cross-functional teams to ensure alignment of supply chain initiatives with corporate goals and objectives
- Use data-driven insights to identify opportunities for operational improvements, risk mitigation, and cost optimization
Collaboration and Leadership
- Partner with technology, procurement, operations, and finance teams to ensure seamless execution of supply chain projects
- Build and develop a high-performing team focused on innovation, accountability, and continuous improvement
- Establish strong supplier relationships to ensure reliability, scalability, and risk mitigation
We’re excited if you have
- Bachelor’s degree in Supply Chain Management, Operations, Engineering, Finance, or related field. MBA or equivalent advanced degree preferred
- 10-15+ years of progressive leadership in global supply chain management, with a focus on digitization and operational excellence
- Proven experience in leading large-scale digital transformations and implementing technologies like virtual twins, ERP systems, and supply chain planning tools in FMCG
- Expertise in demand planning, forecasting, logistics, warehousing, and supply chain mapping
- Experience in high-growth tech, consumer electronics, or manufacturing industries preferred
- Experience at a top consulting firm (e.g., McKinsey, BCG, Bain, Deloitte) is a strong plus, demonstrating the ability to solve complex problems, drive strategy, and execute innovative solutions
- Deep knowledge of supply chain digitization tools (e.g., SAP, Oracle, Blue Yonder, Kinaxis, Logility, NetSuite, or equivalent)
- Strong analytical and technical skills to leverage AI/ML tools and supply chain analytics for decision-making
- Demonstrated success in cost optimization, process improvement, and driving measurable results
- Excellent communication and leadership skills, with the ability to influence and align cross-functional teams
- Proficiency in lean, six sigma, and continuous improvement methodologies
#LI-SB5
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
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Application
Thank you for applying for a role at Roku! We appreciate your interest in joining our team. We have received your application and will review it thoroughly.
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