Enterprise Application Manager- Netsuite SCM

About the role: 

Reporting to the Senior Manager, Enterprise Applications, the SCM EAM is responsible for the implementation, configuration and management of Roku’s Supply Chain platform. 

We are seeking an experienced Sr. Business Systems Analyst with expertise in supply chain management to support business process improvements, analyze supply chain data, and provide actionable insights for operational efficiency. The successful candidate will work closely with cross-functional teams including Operations, logistics, inventory management, Order Admin and accounting to ensure smooth operations and the integration of solutions across the supply chain domain. 

As a senior leader, you will be assigned significant responsibilities and we will look to you to ensure the platform meets business, compliance, data security and integrity requirements in a rapidly growing and fast-paced company. 

You are execution focused and would develop a reputation for repeatedly delivering projects on-time. 

You will: 

• Study current supply chain processes, identify inefficiencies, and recommend improvements to optimize operations. 

• Work with stakeholders and Product Management to manage and prioritize user requests, document requirements, drive development and ensure successful delivery of projects aligned to timeline and budget. 

• Overcommunicate to ensure transparency with stakeholders on scope, status and timing.  

• Identify areas of opportunity to automate capabilities, scale functionality for high volume processing, and maximize functional and technical capabilities to reduce manual process. 

• Serve as subject matter expert for NetSuite, managing system configurations, upgrades, and integrations.  

• Serve primarily as Supply Chain go-to Applications Manager, responsible for Scope, design and delivery of technology releases and roadmap and identify opportunities to leverage new features and functionality to improve business processes. 

• Lead integration with third-party systems, EDI partners & Manufacturers 

• Partner with security and compliance teams to ensure the platform meets compliance, security and audit requirements. 

The ideal candidate is: 

• A seasoned Supply Chain expert with a minimum of 7 years of experience working with ERP systems and high-volume order and fulfillment processing.   

• Experience with entire supply chain process, including procurement, order management, inventory management, warehousing, logistics, demand planning, and distribution. 

• Strong bias for action with ability to organize, communicate status, and timelines.  We operate in a highly competitive market and speed to deliver is essential. You should thrive in a fast-paced environment and be capable of anticipating and meeting ever increasing business demands. 

• An effective communicator with the ability to educate at all levels of the organization to ensure alignment on strategy and priorities. 

• Education: Bachelor’s degree in Business, Supply Chain Management, Industrial Engineering, computer science or a related field 

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