Content Partnerships Manager - Payouts & Accounting

Partner Management | Austin | ID: 10172 

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Content Partnerships Manager - Payouts & Accounting

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Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

 

About the Role

The Payouts and Accounting Manager will oversee the smooth processing of Content Partner payouts, resolve payment inquiries, and manage the title reporting and disbursement process. This role requires close collaboration with internal teams, third-party partners, and external vendors to ensure that payouts are accurate, timely, and compliant. The ideal candidate will be highly organized, detail-oriented, and possess strong problem-solving skills to manage various operational tasks related to payouts, accounting, and reporting.

 

Responsibilities:

Payouts

  • Manage Payout Process End to End: Review and update content payout reports to ensure business payment models, metadata, and territory information is accurate for 300+ partners; lead title report review ensuring correct entity assignments, adjustments and upstream issues (e.g., exceptions or title changes) are addressed
  • Reporting Distribution: Ensure the successful and timely delivery of payout reports and payments to all partners on a regular basis
  • Tracking and Internal Reporting of Payouts: Maintenance of databases that include but are not limited to payout amounts and distribution information
  • Troubleshoot Wires: Work with partners and cross functional teams (ex. Accounts Payable) to address issues with wire payments that fail to deliver
  • Partner Support & Troubleshooting: Address post-payout inquiries from partners around discrepancies or issues following payout disbursement

Internal Accounting Systems

  • Ongoing Report Review: Analyze and troubleshoot exceptions ensuring data aligns across multiple systems and tooling (ex. Salesforce, NetSuite, rights management tooling, proprietary Roku systems), this includes handling large sets of data (e.g., 20M+ exceptions)

Payment Onboarding

  • Partner Support: Assist partners with completing necessary steps for tax and banking verification  for payouts, providing guidance and troubleshooting any issues during the process. This includes handling partner inquiries, managing vendor relationships, and working through multi-week resolution processes

 

  • Perform other tasks, projects, and responsibilities as assigned by leadership

 

We’re excited if you have

  • Experience: 7+ years of experience in payouts, accounting, or financial operations; prior experience with partner management,  rights management systems and troubleshooting payment systems is a plus
  • Skills: Strong proficiency in Salesforce, Excel and AirTable, experience with financial systems, and understanding of wire transfers and ACH processes. Familiarity with tools like JIRA is preferred
  • Problem Solving: Ability to identify and resolve complex issues in a timely and effective manner, especially in situations where multiple systems and partners are involved
  • Detail-Oriented: Strong attention to detail and a focus on accuracy, especially when handling large datasets or complex financial reports
  • Communication: Excellent verbal and written communication skills, with the ability to interact with both internal teams and external partners
  • Project Management: Ability to handle multiple tasks and priorities simultaneously while ensuring deadlines are met and high-quality work is delivered

 

Additional Information:

Location:  Santa Monica, CA or Austin, TX

Travel: Occasional travel may be required for offsite meetings or system training

 

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

 

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. 

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. 

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms.

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Roku is proud to be an Equal Opportunity employer. It is the Company’s policy to provide equal opportunity to all individuals seeking employment without regards to race, color, religion, religious creed, national origin, age, sex, marital status, ancestry, physical or mental disability, military or veteran status, gender, gender identity, gender expression, sexual orientation, medical condition, genetic information, or any other protected category under federal, state, or local law. Roku also prohibits harassment or discrimination of applicants based on any of the above-listed protected categories. This policy covers all aspects of employment, including but not limited to, recruitment, selection, training, promotion, transfer, compensation, demotion, and termination of employment.

 

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