Communications Operations Manager

About the team

The Global Communications team leads all external communications and related activities for the Company, coordinating efforts with the internal communications and social teams to ensure maximum impact. Each team member is responsible for telling Roku’s story, promoting and protecting the brand, and supporting partners across every line of business. The team covers Corporate communications (including crisis, financial, partner and policy communications); Devices, Product, Technology and Consumer communications; Content communications (including publicity for Roku Channel and Roku Originals); Advertising communications; and International communications for Canada, Mexico, Latin America, and the United Kingdom.

About the role

The Corporate Communications Manager position is a critical role within the organization, providing strategic support and ensuring the smooth operation of the Global Communications team, while serving as the right hand to the Vice President, Global Communications. The best candidate for this role will have a broad understanding of the tech and media industries, as well as operational expertise and the ability to maintain alignment and consistency across all communications teams, including Corporate; Devices, Consumer & Product; Advertising; Content; and International Communications.

For California Only - The estimated annual salary for this position is between $108,000 and $157,000 annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.
This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Strategic Planning
  • Contribute to the development and implementation of the organization's strategic plan, including assistance throughout the year with major events such as CES, Cannes Lions, product launches, press events and more.  
  • Conduct research and analysis to support decision-making.
  • Identify opportunities for process improvement and efficiency gains. 
• Operational Management
  • Oversee the day-to-day operations of the team, ensuring smooth and efficient workflows.
  • Manage special projects as assigned by the Vice President, coordinating resources and ensuring timely completion.
  • Assist with the development and implementation of organizational policies and procedures.
  • Liaise with other departments and stakeholders to ensure effective communication and collaboration. 
• Team Management
  • Keep ongoing and open channels of communication with the team.  
  • Facilitating team-building activities and events.
  • Celebrate team successes and achievements.  
• Executive Support
  • Prepare and coordinate meeting materials, agendas, and presentations.
  • Anticipate the VP’s needs and proactively address any issues that may arise.

We’re excited if you have

• 5+ years of experience in professional role at a tech and/or media company
• Excellent project management skills
• Experience managing budgets, planning and strategy
• Well organized, detail oriented, adaptable and flexible  
• Ability to multi-task and work well in a team environment  
• Able to independently structure and manage workflow and priorities
• Positive and collaborative personality; a commitment to ensuring all activities undertaken are as successful as possible
• Trustworthy and able to keep highly sensitive information confidential
• Strong interest in TV, streaming, media, and entertainment
• Must be able to thrive in fast paced environment

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