Senior Software Engineer, Observability

Software Engineering | Chicago | ID: 09493 

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Senior Software Engineer, Observability

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Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

 

About the role 

Are you interested in contributing to the development of Roku’s next-generation observability platform? We are seeking individuals with expertise in the CNCF open-source ecosystem of observability tools for metrics, logs, and tracing. If you enjoy collaborating with cross-functional teams to enhance their observability experience and managing large-scale operations involving high-volume data and requests across multiple regions and clusters, we encourage you to apply for this role.

For Illinois Only - The estimated annual salary for this position is between $117,000 - $306,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

 

About the team 

The observability team is an integral part of Roku’s central Infrastructure Engineering team, which oversees the service mesh hosting architecture and observability platform that lives on that platform. Together, we are tasked with developing and scaling both the Platform (Kubernetes, Istio, Envoy, operators, etc.) and the Observability stack (OSS/CNCF-supported observability projects). Our goal is to facilitate Roku’s shift towards a unified, cloud-agnostic infrastructure where all teams benefit from a common framework with out-of-the-box features. 

Within the observability team, we are dedicated to creating a world-class observability platform. We customize and optimize OSS projects to meet our needs and actively contribute to upstream projects, promoting positive changes and engaging with the broader ecosystem. We even write software ourselves when there isn’t a good OSS option. 

 

What you’ll be doing: 

  • Work closely with the Service Mesh team to identify and standardize existing and new observability tools as part of a holistic solution
  • Work on, enhance, and expand our diverse stack of components that operate across multiple clouds, regions, and clusters, managing all observability data. You will have the freedom and tools to drive improvements and make changes
  • Perform feature/functionality/usability trials of new observability tools that can benefit Roku
  • Contribute new open-source tools and improvements to existing open-source tools back to the CNCF ecosystem
  • Design and build automation and custom features in and around the chosen tools to make onboarding new services easy, improve UIX and the general experience for developers
  • Demonstrate great communication skills in working with technical and non-technical audiences

 

We’re excited if you have: 

  • 8+ years of experience in Infrastructure engineering, DevOps, and Software Engineering
  • Recent experience designing and building unified observability platforms that enable companies to use the sometimes overwhelming amount of available data (metrics, logs, and traces) to determine quickly if their application or service is operating as desired
  • Expertise in deploying and using open-source observability tools in large-scale environments, including Prometheus, Grafana, Loki, Tempo, Thanos, or similar tools such as Cortex, Mimir, ELK (Elasticsearch/Logstash/Kibana) stack, etc.
  • Expertise in at least one of the observability pillars; (distributed) tracing, logs, metrics, profiling/APM 
  • Familiarity with the open standard OpenTelemetry 
  • Familiarity with Kubernetes and Istio as the architecture on which the observability platform runs, and how they integrate and scale. Additionally, the ability to contribute improvements back to the joint platform for the benefit of all teams.  
  • Demonstrated customer engagement and collaboration skills to curate custom dashboards and views, and identify and deploy new tools, to meet their requirements  
  • The drive and self-motivation to understand the intricate details of a complex infrastructure environment
  • Hands-on experience working with AWS and/or GCP
  • Experience with Go 
  • B.S. or M.S. degree in Computer Science, Engineering, or equivalent experience 
#LI-SR2

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

 

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. 

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. 

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms.

Thanks for considering a role at Roku. Take a moment to complete the form below. We ask that you remove any photos from your resume or CV before submitting your application. 

Additionally, providing false, misleading, or inaccurate information or responses will void this application and disqualify you from consideration. If employed by Roku, it will result in the immediate termination of employment regardless of when Roku discovers misleading or inaccurate information.

 

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Accommodations

Roku complies with federal and state disability laws and it is our policy to provide reasonable accommodations to qualified individuals, including applicants and employees, with disabilities unless the accommodation will impose an undue hardship. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to People@Roku.com.

Roku considers qualified applicants regardless of criminal histories, consistent with legal requirements.

Anti-Discrimination Notice

Roku is proud to be an Equal Opportunity employer. It is the Company’s policy to provide equal opportunity to all individuals seeking employment without regards to race, color, religion, religious creed, national origin, age, sex, marital status, ancestry, physical or mental disability, military or veteran status, gender, gender identity, gender expression, sexual orientation, medical condition, genetic information, or any other protected category under federal, state, or local law. Roku also prohibits harassment or discrimination of applicants based on any of the above-listed protected categories. This policy covers all aspects of employment, including but not limited to, recruitment, selection, training, promotion, transfer, compensation, demotion, and termination of employment.

 

Voluntary Invitation to Self-Identify

This is not required to submit your application.

Completion of the form is entirely voluntary, and refusal to provide the information will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable local, state, and federal law, executive orders, and regulations.

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Thank you for applying for a role at Roku! We appreciate your interest in joining our team. We have received your application and will review it thoroughly.

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By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms. If you do not wish to receive any communications from Roku regarding similar roles in the future, you may unsubscribe at any time.

Thank you for your interest in joining our talent community at Roku! We appreciate your time and effort in submitting your contact information. We'll keep you updated on future opportunities that match your skills and experience.

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