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People Operations Coordinator

Human Resources | Shanghai | ID: 09553

People Operations Coordinator

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the team

The People & Program Operations team is comprised of trusted consultants to our People Partners and the business leaders at Roku. We are responsible for all aspects of the employee's journey while working at Roku, from onboarding through payroll to implementing, administering, and evolving compensation and benefits programs across Roku globally.

About the role

We are currently seeking a People Ops Coordinator to join our People & Program Operations team, focusing on HR daily operation work for our APAC regions.

What you'll be doing

Act as the first point of contact for APAC employees (South Korea, Taiwan, China Mainland) relations issues, leaves of absence, benefits questions, and terminations etc.
Manage day-to-day HR operations to ensure HR procedures and documentation are in line with internal policies and processes including on-boarding & termination, contract delivery/sign/return, probation management, benefits onboarding & offboarding and other employee life cycle management
Take charge of monthly payroll data, ensure the accuracy and timeliness of payroll result
Collaborate with the 3rd party HR supplier, be responsible for employee's social insurance, Hukou, residence permit, etc.
Maintain and update employee records, ensuring accuracy and confidentiality.
To improve employee experience and overall process efficiency and effectiveness, continuously standardize and optimize HR operational processes in close collaboration with HR team and cross-functional stakeholders.
Document and track all HR and payroll-related inquiries and resolutions for reporting and continuous improvement purposes.
Additional duties and projects as needed.

We're excited if you have

Bachelor’s degree in Human Resource preferred
Must a native speaker for Korean, fluent in written and spoken Business English.
5+ years of People Operations or People Generalist experience
Proficiency in MS Office Suite, including Word, Excel, and PowerPoint
Strong interpersonal skills with the ability to maintain confidentiality
Strong organizational skills, follow-through, and attention to detail
Able to interact and communicate effectively with employees, vendors, contractors in a professional manner
Ability to work in a fast-paced environment

#LI-AK1

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. 

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. 

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

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Additionally, providing false, misleading, or inaccurate information or responses will void this application and disqualify you from consideration. If employed by Roku, it will result in the immediate termination of employment regardless of when Roku discovers misleading or inaccurate information.

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